Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, post content, or contact us. This includes:

• Account Information: Username, email address, phone number, country
• Profile Information: Any additional information you choose to provide
• Content: Posts, messages, and other content you submit
• Payment Information: Payment details for wallet transactions (processed securely)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Prevent fraud and ensure platform security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. WhatsApp Integration

BenixFind uses WhatsApp phone numbers to facilitate communication between users:

• Your WhatsApp number is visible to users who view your posts
• We do not store WhatsApp messages or call data
• Communication through WhatsApp is subject to WhatsApp's own privacy policy
• You can choose to hide your contact information from specific posts

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information by authorized personnel
• Secure payment processing through trusted providers

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Limit how we use your information

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Improve website performance and user experience
• Analyze usage patterns and trends
• Provide personalized content and recommendations

You can control cookies through your browser settings.

9. Children's Privacy

BenixFind is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection for such transfers through appropriate safeguards.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@benix.space
• Phone: +250 123 456 789
• Address: East Africa